Privacy Policy

This privacy notice discloses the privacy practices for (cartasport.com, cartasport.co.uk & cartasport.net). This privacy notice applies solely to information collected from these websites.

Cartasport Leisure Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Cartasport Leisure Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018

This privacy policy will inform you of the following:

  • What personally identifiable information is collected from you through the website and how it is used.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email, the registration form, and other forms on our website or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us, to promote any offers or discounts, or to process any orders placed on this website. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order.

Providing you have completed our consent form allowing us to use you email, we may contact you via email in the future to tell you about special offers, new products or services, discounts and promotions or changes to our terms & conditions or changes to this privacy policy.

Your Access To And Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit your information via the website, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

In order to fully use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name, email address and business address). This information is used to contact you about any orders you place or any of the products, services, discounts, offers & promotions we offer.

Orders 
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address). This information is used for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.

Cookies 
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We use traffic log cookies to identify which pages and products are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis.

Overall cookies help us provide you with a better website experience, by enabling us to monitor which product pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

This may prevent you from taking full advantage of our website.

Links 
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on our website.
  • If you have previously agreed to us using your email address for direct marketing purposes, you may change your mind at any time by visiting the GDPR Consent Form link found at the bottom of our website pages and completing the required information.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Your Rights
At any point while we are in possession of or processing your personal data, you have the following rights:

  • Right of access – You have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – In certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – Where certain conditions apply to have a right restrict processing.
  • Right to judicial review – In the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.

If you wish to exercise any of your rights, please send an email to; sales@cartasport.com

Surveys & Competitions 
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our products we sell.

Complaints

If you wish to make a complaint about how your personal data is being processed by us or our agents, you have the right to lodge a complaint directly with the supervisory authority and our data protection representatives.

The details for each of these contacts are:

Our Contact Details

The ICO Contact Details

Cartasport Leisure Ltd

Goulbourne House

Goulbourne Street

Keighley

West Yorkshire

BD21 1PG

01535 600342

sales@cartasport.com

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

01625 545745

casework@ico.org.uk